Pre-sales support can be accessed using the same phone number as with technical support. You can call during local business hours, Monday through Friday. In addition, pre-sales support can help you find a Partner, and purchase and sign up for a trial. Pre-sales support for Office 365 operated by 21Vianet provides assistance on subscription features and benefits, plan comparisons, pricing and licensing, and helps to identify the right solution to meet your business needs. For more self-help resources, see Learn about Office 365 operated by 21Vianet. Self-service support is available for all Office 365 operated by 21Vianet users, and includes troubleshooting tools and videos, help articles and videos, as well as forums and wikis in the Office 365 community.
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Community and self-service support options Issues that originate in customer networks fall outside of the Office 365 support boundaries, and in these cases, customers must work with their networking team for assistance. The Office 365 operated by 21Vianet technical support team troubleshoots only those issues that are related to Office 365 operated by 21Vianet.
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Support is available both online through the Office 365 operated by 21Vianet portal, and by telephone for both paid and trial subscriptions.Īuthorized administrators can use the Office 365 operated by 21Vianet portal to submit service requests online and access support telephone numbers. With every subscription of Office 365 operated by 21Vianet, 21Vianet support provides technical, pre-sales, billing and subscription support. Get the most out of your subscription with expert advice from small business specialists.īusiness Assist for Microsoft 365 is designed for small businesses to give you and your employees around-the-clock access to small business specialists as you grow your business, from onboarding to everyday use. Small business support with Business Assist
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On the bottom right side of the page, select Help & support. For more information, see Who has admin permissions in my business?. If you get a message that says you don't have permission to access this page or perform this action, you aren't an admin. We'll help you find a solution or connect you to technical support. Save time by starting your service request online. If you're experiencing an issue that isn't listed, you can get support in one of the following ways: Online support You can view detailed information about current and past issues on the Service health dashboard. Start by checking the current health of your services.
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If you're not a business admin, please use this support page.
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Both are free to download and use, although both do request donations to support further development.You must be an admin for a business subscription to use these support methods. The links will take you to their respective download sites.
Both of these mimic the functions of MS Excel more closely than does Numbers, and therefore provide more accurate matches to Excel files. Second choice would be LibreOffice or Apache OpenOffice. The best would be a current version of MS Excel for Mac, for which. If you are sending documents back and forth between your Mac and MS Excel on someone elses PC, Numbers is not the best tool to use. Excel formulas not supported in Numbers are dropped, and the last results calculated by the formula is imported to Numbers. When you Open an Excel file in Numbers, Numbers translates the Excel file to Numbers' native format. Numbers features not supported in Excel or supported in a different manner will display differently when opened in Excel. When you Export a Numbers file to Excel, Numbers translates that file into something the Excel can read. The two applications have different feature sets, including different means of handling images and other objects. More precisely "When I convert the file to excel from Numbers on a Mac…" " When I convert the file to excel from Mac…"